Frequently Asked Questions
Everything you need to know about our luxury fragrances and services.
Are your fragrances 100% authentic?
Yes, all Afnan Perfumes products are 100% original and sourced directly from our official manufacturing facilities to ensure the highest quality and longevity.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
Can I return a perfume if I don't like the scent?
Due to health and safety regulations in the beauty industry, we can only accept returns on unopened and sealed products within 14 days of purchase.
How should I store my perfumes to maintain their quality?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay.
Do you offer samples before committing to a full bottle?
We occasionally offer discovery sets and sample vials with specific promotions. Please check our 'Discovery' category for current availability.