Returns & Exchanges
At Afnan Perfumes, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, you may return or exchange unopened and unused items within 14 days of delivery.
Return Process
- 1.Initiate Request
Contact our customer service team via email or our online portal with your order number and reason for return to receive a Return Authorization.
- 2.Secure Packaging
Place the original, unopened perfume bottle in its authentic packaging and secure it within a sturdy shipping box to prevent damage during transit.
- 3.Dispatch Shipment
Affix the provided return shipping label to your package and drop it off at any authorized courier location, ensuring you keep a copy of the tracking number.
- 4.Quality Inspection & Refund
Once our specialists verify the product's condition, we will process your refund or exchange within 5-7 business days back to your original payment method.